Terms of Service

These Terms of Service ("Terms") form a legally-binding contract between you (the "User", "Customer", "you") and [BUSINESS NAME] ("ClaraOP", "we", "us") governing your use of the ClaraOP platform, including the website, application, integrations, and all related services (collectively, the "Service").

By creating an account or using the Service in any way, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

If you are creating an account on behalf of an organisation ("Agency"), you represent that you have authority to bind that organisation to these Terms, and both you and the organisation are considered the "Customer".

You must provide accurate business information. Providing false information — including false brand names, forged bank details, or misrepresenting a creator's identity — is a material breach and grounds for immediate termination.

When you connect a Gmail inbox to ClaraOP, we make the following binding commitments:

• We do not read your emails outside the deal-detection flow.Our system only scans messages that pass an initial filter (from address, subject keywords), and only then does it call our AI classifier.
• We do not retain email content. Only the following are stored: Gmail thread ID, message ID, subject, sender name, sender email, received timestamp, and the structured fields our AI extracted (brand name, amount, deliverables etc.). The body of the message is never persisted in our database.
• We do not use your emails to train AI models. Extraction calls are stateless — sent to Anthropic's Claude API and immediately discarded on their side (per Anthropic's API data policy).
• We do not sell, rent, or share your email data. Not with brands, not with third parties, not with data brokers. Ever.
• You can revoke access instantly. Account → Danger Zone → Disconnect Gmail. Existing stored metadata can be purged in the same panel.

See Privacy §4 — Limited Use for our full Google API compliance disclosure.

You agree not to use the Service to:

• Violate any law or third-party right (intellectual property, privacy, publicity).
• Generate fake invoices or fraudulent proof-of-delivery uploads.
• Impersonate another creator or agency.
• Attempt to bypass our rate limits, seat limits, or plan restrictions.
• Probe, scan, or test the vulnerability of the Service without our prior written consent.
• Interfere with the Service (DoS, spam, malware, phishing, etc.).
• Use the Service to move money that violates sanctions, anti-money-laundering, or tax law in your jurisdiction.

Plans & billing. ClaraOP offers Starter, Growth, and Scale plans (see Pricing). Charges recur monthly or annually as selected at checkout. All fees are in USD unless otherwise stated.

Trial. Where offered, trials are limited to one per organisation. Abuse of the trial system (multiple accounts, fake emails) results in termination.

Refunds. Fees are non-refundable except where required by law. Cancelled accounts retain access until the end of the billing period.

Money movement. ClaraOP does not currently execute payouts on your behalf. We generate bank-ready files (pain.001, CSV, ABA) that you upload to your bank. We are not a licensed money-service business.

Your data is your data. You retain all right, title, and interest in the content you upload, extract, or generate through ClaraOP (campaigns, invoices, uploads).

You grant us a limited, worldwide, non-exclusive licence to host, transmit, display, and process that content solely to operate the Service for you. This licence terminates when you delete your account.

Our data is our data. The ClaraOP software, brand, PDF templates, AI prompts, and the arrangement of the platform remain our intellectual property.

ClaraOP uses AI to extract deal data from emails. AI can make mistakes. You are responsible for reviewing extracted campaign details before they become invoices. The "Needs Review" queue exists for this purpose. We are not liable for financial errors resulting from unreviewed AI output.

ClaraOP integrates with Google (Gmail), Anthropic (Claude), Resend (email delivery), and others (see Privacy §5). Your use of those services is subject to their respective terms. We are not responsible for their availability, accuracy, or actions.

We may suspend or terminate your account, with or without notice, if you materially breach these Terms — including fraudulent activity, non-payment, or misuse of Gmail data. You may terminate your account at any time via Account → Danger Zone → Delete Account. Deletion is permanent after a 30-day grace period.

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that the AI extraction will always be accurate.

To the maximum extent permitted by law, ClaraOP's aggregate liability arising out of or relating to these Terms or the Service — regardless of the form of action — is limited to the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) USD 100.

We are not liable for indirect, incidental, special, consequential, or punitive damages, loss of profits, revenues, data, or goodwill. Some jurisdictions do not allow the exclusion of certain damages — in those cases, our liability is limited to the maximum permitted.

You will indemnify and hold harmless ClaraOP from any third-party claims arising out of (a) your content, (b) your breach of these Terms, or (c) your violation of any law.

These Terms are governed by the laws of [JURISDICTION], without regard to conflict-of-laws rules. Disputes will be resolved in the courts of [JURISDICTION], unless applicable consumer-protection law requires another forum.

We may update these Terms from time to time. Material changes will be emailed to registered users at least 14 days before they take effect. Continued use of the Service after that period constitutes acceptance.

Legal notices: legal@claraop.dev

Support & billing: hello@claraop.dev

Postal: [BUSINESS NAME], [ADDRESS LINE 1], [ADDRESS LINE 2], [COUNTRY]